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What Our Legal Terms Cover for You

This page sets out how 999wan operates within the law — who can access our services, how we handle your account data, and the conditions that govern your use.

Account TermsData & PrivacyCookie PolicyJurisdiction NoticeContact Rights
999wan What Our Legal Terms Cover for You
DATA AND SECURITY

Security, Data Handling and Your Rights

We run your account on a straightforward principle: collect only what is needed, hold it only as long as required, and keep it away from anyone with no operational need to see it. That applies from the moment you open an account right through to closure. Below is how this works in practice — covering data collection, cookie use, login security, and how to act on your right to access or remove your records.

Data Handling

We collect your mobile number, wallet transaction IDs from JazzCash, Easypaisa and Raast, and session logs. No personal data is passed to advertising networks or sold to any third party.

Cookie Policy

Functional and analytics cookies keep your session running and help us identify errors on the platform. No advertising cookies are placed. Manage or clear them anytime via your browser settings.

Account Security

Every login triggers an OTP to your registered mobile number. Wallet actions — whether via JazzCash, Easypaisa, or Raast — require PIN confirmation on your mobile wallet app before processing.

Data Retention Rights

Your records stay active while your account is open. Close your account and submit a deletion request — we process it within our stated compliance period and confirm once completed.

REACH OUR LEGAL TEAM

How to Contact Us About Policy Questions

If you have a question about your rights under our terms, need to raise a data access request, or want clarification on how we handle your JazzCash or Easypaisa transaction records, our support team handles those directly. You can reach us through live chat inside your account, by email for formal written requests, or through the account portal for self-service options such as downloading your transaction history. Formal requests in writing receive a documented response with a reference number.

Live Chat Our chat team fields questions about account terms, data access requests and policy clarifications — reach them directly from within your 999wan account without leaving the lobby.
Email Support For formal legal requests — data deletion, account closure confirmation or dispute records — contact our support address. Written requests get a written response with a reference number.
Account Portal Log into your account to manage consent settings, download your full transaction history — including JazzCash and Raast records — or raise a data-correction request without any separate form.

Your Policy and Rights Questions Answered

These are the questions we hear most often about our legal terms. They cover jurisdiction, data handling, your payment records on JazzCash, Easypaisa and Raast, and how to exercise your account rights directly. Our legal terms apply wherever you access the platform, and what you can do with your data is consistent regardless of which payment method you used. If your question is not listed here, our support team can respond in writing.

Access depends on where you are and what your local law allows. We do not assert that our services are legal in every region — check your local regulations before opening an account with us.

We hold your registered mobile number, wallet transaction IDs for JazzCash, Easypaisa and Raast, and session logs. This data is used to operate your account and is not shared with third parties.

Log into your account and raise a deletion request through the account portal, or contact our support team by email. We process verified requests within the compliance period and confirm completion.

We retain transaction history for a defined audit period after closure, as required by law. Once that period ends, your personal data is removed from our active records and no longer accessible.

Your complete transaction record — including JazzCash, Easypaisa and Raast deposits and withdrawals — is in the account portal under transaction history. Download it directly or request it through support.

We send a notification to the mobile number registered on your account. Any wallet transaction completed after a policy update — via JazzCash, Easypaisa, or Raast — counts as acceptance of the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.